Every day, our team at Kansas City Foot and Ankle works hard to provide first-class medicine and world-class patient experiences. Providing good customer service is not good enough for us. We strive to provide the best, above-and-beyond experiences for our patients. The kind that actually makes a trip to the doctor an enjoyable experience. This comes from teaming with the right people and constantly working to get better and better. And apparently, it shows.
Every year, Thinking Bigger Business Media, Inc. honors 25 outstanding Kansas City businesses with under 25 employees. I’m proud to say that Kansas City Foot and Ankle has been selected as one of the 25 Under 25 Award recipients in 2018! What a tremendous honor this is for our team members, as over 1400 companies were nominated for this year’s award.
Thinking Bigger recognizes 25 businesses each year for the significant role they play in the community. The panel of third-party judges from the Kansas City business community selects the final 25 honorees according to criteria including distinguishing or defining characteristics and qualities, community involvement, company vision, ability to overcome obstacles, adversity and/or challenges and financial stability.
We understand that our staff is our biggest asset and is essential to the quality of care our practice provides. Keeping our team members invested, engaged and excited about their work is a top priority. We are proud that we hire quality people who represent our culture well; creating and maintaining a team that our patients rave about.
Thinking Bigger recognized the following about our practice:
- Our goal is to continue to lead the industry in the use of advanced technology and to never stop improving on the patient experience. It is our culture, core values, and differentiators that provide a solid foundation for continued growth.
- Our growth has created additional jobs in our community and strengthened our reach, allowing us to better educate the community regarding foot and ankle health. In extending our reach, we are raising the bar for all podiatry practices by combining leading-edge technology with physicians and surgeons who have the education, skills, and demeanor to create world-class experiences for our patients.
- Our team members are encouraged to connect with non-profit organizations that have meaning in their own lives, and then organize the participation of our entire staff in a volunteer event benefitting that organization and the community in which it serves. This past year, we have participated in volunteer events with Harvesters and Catholic Charities of Kansas City, boxing food for delivery, and bagging groceries for low-income families. Our staff also volunteered with Challenge Air. This annual event is held at Kansas City Downtown Airport, where pilots volunteer to fly kids with special needs and their families around the city, where they get an opportunity to take the controls of the airplane themselves. This fosters confidence and leaves them with an experience that will last a lifetime. Green has flown for this organization as a pilot several times over the years and this year our team worked with the kids and their families before and after the flights, to ensure that they had a safe and enjoyable experience. Volunteering for organizations that have personal meaning to our team members fosters team building and helps create a more personal connection with other staff members.
I want to thank each of our team members for your dedication to our patients, and for embracing our commitment to providing unique and unexpected experiences for our patients. You have helped create a practice that stands out, not only in the medical community but also in the larger business community. I wholeheartedly appreciate your great service to our patients and to the Kansas City community as a whole.
And to our patients; I want to thank you and your families for your trust and confidence in our care. With your partnership and continued support, we look forward to many more years of serving you and the Kansas City community.